Global Market for Chatbots in Healthcare is Anticipated to grow at a Significant Pace i.e., USD 578.56 Million during the Forecast Period 2021-2027

Published Date: Oct, 2021

The global chatbots in healthcare market is expected to witness a CAGR of 24.23% during the forecast period. The chatbots in the healthcare sector have advanced dramatically owing to the growing penetration of smart devices, enhanced internet connectivity, rising demand for cost optimization, augmented customer experience, need for virtual assistance, and development in NLP and speech recognition. Moreover, the surge in inpatient waiting time, an increasing number of collaborations between industry players and healthcare providers to adopt healthcare chatbots, increasing downloads of healthcare mobile applications, technological innovations in artificial intelligence Nevertheless, the rising investment in social media chatbots, adoption of chatbots as primary care providers, and effective cost-containment tool are the opportunities that are prevalent in the healthcare chatbots market.

Baidu (China) acquired Kitt.ai (US) to provide developers with a platform to build chatbots based on AI and NLP technology.

The COVID-19 pandemic has augmented the chatbots in the healthcare market to access and take care of individuals requiring an immediate response. According to World Economic Forum, more than 1000 COVID-19 specific chatbots were launched by Microsoft's chatbot creation program.  

Browse 63 market data Tables and 40 Figures spread through 200 Pages and in-depth TOC on Chatbots in Healthcare Market by Component (Software and Services), by Deployment Model (On-Premise Model and Cloud-Based Model), by Application (Medical Triage, Customer Service and Administration, Mental Health, Health and Fitness, Patient Engagement, and Others (Clinical Trials, Medical Reminder, Chatbot in Research, and Chatbots in Medical Procedures)), by End-User (Patients, Providers, Payers, and Others), and Region - Global Forecast to 2027"

By component, the software segment is projected to dominate during the forecast period.

Based on the component, the chatbots in healthcare market are segmented into software and services. The improved technological features in chatbot software like Natural Language Processing (NLP), multilingual capabilities, interference engine, cloud-based deployment, Application Programming Interface (API), mobile platform compatibility, and single point of search is bolstering the demand for the software segment in the chatbots in healthcare market moreover, healthcare chatbots market is growing owing to the wider usage of smartphones and rising awareness about self-monitoring methods in health and disease management.

Global Chatbots in Healthcare Market Segmentation Analysis

Segment

Categorization

Leading Category

Component

Software and Services

Software (Largest)

Deployment Model

On-Premise Model and Cloud-Based Model

Cloud-Based Model (Largest)

Application

Medical Triage, Customer Service and Administration, Mental Health, Health and Fitness, Patient Engagement, and Others (Clinical Trials, Medical Reminder, Chatbot in Research, and Chatbots in Medical Procedures)

Medical Triage (Largest)

End-User

Patients, Providers, Payers, and Others

Patients (Largest)

Region

North America, Europe, Asia-Pacific, and Rest of the World

Europe (Largest)

Asia-Pacific (Fastest)

Discover More About This Report, Download A Free Sample Copy of Chatbots in Healthcare Market

“Europe to hold the largest regional market share.”

Europe dominates the chatbots in the healthcare market owing to the rising literacy rate, technology-friendly population, rise in spending on healthcare infrastructure, and close connection between medical institutes and technological service providers.

Some of the major players in the global chatbots in the healthcare market include Babylon Inc., HealthTap, Inc., Baidu, Inc., Sensely, Inc., Woebot Health, Ada Health GmbH, Your.MD Ltd. UK, Buoy Health, Inc., PACT Care BV., and GYANT.com, Inc.

Scope of the Report

 

Report Metric

Details

Market Size Available for the Years in the Study

2015–2027

Historical Period

2015–2020

Base Year

2020

Forecast Period

2021–2027

Segments Covered in the Study

Component, Deployment Model, Application, End-User, and Region

Geographies Covered in the Study

North America (U.S., Canada, Mexico), Europe (Germany, U.K., France, Italy, Spain, Russia), Asia-Pacific (China, Japan, India, South Korea), and Rest of the World (Brazil, Saudi Arabia, South Africa, U.A.E.)

Companies Covered in the Study

Babylon Inc., HealthTap, Inc., Baidu, Inc., Sensely, Inc., Woebot Health, Ada Health GmbH, Your.MD Ltd. UK, Buoy Health, Inc., PACT Care BV., and GYANT.com, Inc.

Global Chatbots in Healthcare Market Coverage

Component Insight and Forecast 2015-2027

  • Software
  • Services

Deployment Model Insight and Forecast 2015-2027

  • On-Premise Model
  • Cloud-Based Model

Application Insight and Forecast 2015-2027

  • Medical Triage
  • Customer Service and Administration
  • Mental Health
  • Health and Fitness
  • Patient Engagement
  • Others
    • Clinical Trials
    • Medical Reminder
    • Chatbot in Research
    • Chatbots in Medical Procedures

End-User Insight and Forecast 2015-2027

  • Patients
  • Providers
  • Payers
  • Others

Geographical Segmentation

Chatbots in Healthcare Market by Region

North America

  • By Component
  • By Deployment Model
  • By Application
  • By End-User
  • By Country – U.S., Canada, and Mexico

Europe

  • By Component
  • By Deployment Model
  • By Application
  • By End-User
  • By Country – Germany, U.K., France, Italy, Spain, Russia, and Rest of Europe

Asia-Pacific (APAC)

  • By Component
  • By Deployment Model
  • By Application
  • By End-User
  • By Country – China, Japan, India, South Korea, and Rest of Asia-Pacific

Rest of the World (RoW)

  • By Component
  • By Deployment Model
  • By Application
  • By End-User
  • By Country – Brazil, Saudi Arabia, South Africa, U.A.E., and Other Countries

 

 

Our Industry
Global Market for Chatbots in Healthcare is Anticipated to grow at a Significant Pace i.e., USD 578.56 Million during the Forecast Period 2021-2027