Press Releases

The global chatbots in healthcare market is expected to witness a CAGR of 24.23% during the forecast period 2025-30. The chatbots in the healthcare sector have advanced dramatically owing to the growing penetration of smart devices, enhanced internet connectivity, rising demand for cost optimization, augmented customer experience, need for virtual assistance, and development in NLP and speech recognition. Moreover, the surge in inpatient waiting time, an increasing number of collaborations between industry players and healthcare providers to adopt healthcare chatbots, increasing downloads of healthcare mobile applications, technological innovations in artificial intelligence Nevertheless, the rising investment in social media chatbots, adoption of chatbots as primary care providers, and effective cost-containment tool are the opportunities that are prevalent in the healthcare chatbots market.

Baidu (China) acquired Kitt.ai (US) to provide developers with a platform to build chatbots based on AI and NLP technology.

The COVID-19 pandemic has augmented the chatbots in the healthcare market to access and take care of individuals requiring an immediate response. According to World Economic Forum, more than 1000 COVID-19 specific chatbots were launched by Microsoft's chatbot creation program.  

Browse 63 market data Tables and 40 Figures spread through 200 Pages and in-depth TOC on Chatbots in Healthcare Market by Component (Software and Services), by Deployment Model (On-Premise Model and Cloud-Based Model), by Application (Medical Triage, Customer Service and Administration, Mental Health, Health and Fitness, Patient Engagement, and Others (Clinical Trials, Medical Reminder, Chatbot in Research, and Chatbots in Medical Procedures)), by End-User (Patients, Providers, Payers, and Others), and Region - Global Forecast to 2030"

By component, the software segment is projected to dominate during the forecast period.

Based on the component, the chatbots in healthcare market are segmented into software and services. The improved technological features in chatbot software like Natural Language Processing (NLP), multilingual capabilities, interference engine, cloud-based deployment, Application Programming Interface (API), mobile platform compatibility, and single point of search is bolstering the demand for the software segment in the chatbots in healthcare market moreover, healthcare chatbots market is growing owing to the wider usage of smartphones and rising awareness about self-monitoring methods in health and disease management.

Global Chatbots in Healthcare Market Segmentation and Key Players

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“Europe to hold the largest regional market share.”

Europe dominates the chatbots in the healthcare market owing to the rising literacy rate, technology-friendly population, rise in spending on healthcare infrastructure, and close connection between medical institutes and technological service providers.

Some of the major players in the global chatbots in the healthcare market include Babylon Inc., HealthTap, Inc., Baidu, Inc., Sensely, Inc., Woebot Health, Ada Health GmbH, Your.MD Ltd. UK, Buoy Health, Inc., PACT Care BV., and GYANT.com, Inc.

Global Chatbots in Healthcare Market Coverage

Component Insight and Forecast 2025-2030

• Software
• Services

Deployment Model Insight and Forecast 2025-2030

• On-Premise Model
• Cloud-Based Model

Application Insight and Forecast 2025-2030

• Medical Triage
• Customer Service and Administration
• Mental Health
• Health and Fitness
• Patient Engagement
• Others
  • Clinical Trials
  • Medical Reminder
  • Chatbot in Research
  • Chatbots in Medical Procedures

End-User Insight and Forecast 2025-2030

• Patients
• Providers
• Payers
• Others

Geographical Segmentation

Chatbots in Healthcare Market by Region

North America

• By Component
• By Deployment Model
• By Application
• By End-User
• By Country – U.S., Canada, and Mexico

Europe

• By Component
• By Deployment Model
• By Application
• By End-User
• By Country – Germany, U.K., France, Italy, Spain, Russia, and Rest of Europe

Asia-Pacific (APAC)

• By Component
• By Deployment Model
• By Application
• By End-User
• By Country – China, Japan, India, South Korea, and Rest of Asia-Pacific

Rest of the World (RoW)

• By Component
• By Deployment Model
• By Application
• By End-User
• By Country – Brazil, Saudi Arabia, South Africa, U.A.E., and Other Countries