Press Releases

Global Field Service Management Market is expected to grow at a CAGR of 17.4% during the forecast period. The increased adoption of IoT and cloud-based FSM solutions along with the integration of AI, AR, and VR in the field service sector for convenient and efficient services will propel the growth. The increased market demand for customer-centric and mobile-driven solutions will proliferate the field service management market demand, thereby driving customer-led experiences and maximizing productivity. Furthermore, the rising market demand for mobility-based alternatives to improve real-time visibility in the field service solutions, increased emphasis to automate and enhance field service processes and encouraging manufacturing organizations to have robust, effective, error-free business operations, thereby proliferating the market growth of the global field service management industry. Also, FSM also provides solutions to organizations to simplify business processes such as overall tracking of field service operations and repair activities, effective workload management, real-time workforce location tracking, automation of field operations to eradicate manual tasks, etc.

Additionally, the increasing sales and marketing use of smartphones and wearable technology within enterprises has a favorable effect on market expansion. The growing need for FSM solutions to provide better customer service, reduced labor costs, and boost productivity will drive the market over the forecast period. Nevertheless, the field service management software also aids in resolving issues speedily by remotely tracking resources and inevitably determining and allocating resources in the event of an emergency. These features of field management software help businesses provide faster and better service responses while decreasing downtime and increasing customer satisfaction.

In November 2022, Zinier and FLS - FAST LEAN SMART announced a collaboration to develop solutions based on the full integration of the two companies' field service management technologies.

Bowse 63 market data Tables and 40 Figures spread through 225 Pages and in-depth TOC on " Field Service Management Market by Component (Solutions and Services), by Organization Size (Large Enterprises and Small and Medium Sized Enterprises), by Deployment (On-Premise and Cloud), by Industry Vertical (IT and Telecom, Healthcare and Life Science, BFSI, Manufacturing, Transportation and Logistics, Construction and Real Estate, Energy and Utilities, and Others), and Region - Global Forecast to 2030

By Industry Vertical, Transportation and Logistics segment is anticipated to have the fastest growth during the forecast period.

Transportation and logistics are anticipated to grow at a faster pace during the forecast period owing to the need for on-time service delivery, reduction in operational cost and improved customer satisfaction. Furthermore, it allows efficient movement of people and goods from one place to another. Furthermore, Field service management software can work on any device which has internet connectivity. Also, FSM software offers real-time work monitoring and provides automatic two-way SMS notifications.

Global Field Service Management Market Segmentation and Key Players

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“Asia-Pacific is anticipated to grow significantly in the Field Service Management Market during the forecast period.”

APAC is anticipated to have significant growth as it is a hub for a large number of SMEs that are involved in the development and adoption of field services and management solutions. Moreover, rapid industrialization in countries like India, Japan, China, etc. has led to a surge in market demand for FSM solutions to accomplish improved workflow and augment productivity.

Some of the major players in the global Field Service Management industry include Oracle, IFS, Microsoft, Salesforce, Inc., Praxedo, PTC, Comarch SA, OverIT, GEOCONCEPT SAS, and Zinier Inc.

Global Field Service Management Market Coverage

Component Insight and Forecast 2025-2030

• Solutions
  • Schedule, Dispatch, and Route Optimisation
  • Customer Management
  • Work Order Management
  • Inventory Management
  • Service Contract Management
  • Reporting and Analytics
  • Others
• Services
  • Consulting
  • Integration and Implementation
  • Training and Support

Organization Size Insight and Forecast 2025-2030

• Large Enterprises
• Small and Medium-Sized Enterprises

Deployment Insight and Forecast 2025-2030

• On-Premise
• Cloud

Industry Vertical Insight and Forecast 2025-2030

• IT and Telecom
• Healthcare and Life Science
• BFSI
• Manufacturing
• Transportation and Logistics
• Construction and Real Estate
• Energy and Utilities
• Others

Geographical Segmentation

Field Service Management Market by Region

North America

• By Component
• By Organization Size
• By Deployment
• By Industry Vertical
• By Country – U.S., Canada, and Mexico

Europe

• By Component
• By Organization Size
• By Deployment
• By Industry Vertical
• By Country – Germany, U.K., France, Italy, Spain, Russia, and Rest of Europe

Asia-Pacific (APAC)

• By Component
• By Organization Size
• By Deployment
• By Industry Vertical
• By Country – China, Japan, India, South Korea, and Rest of Asia-Pacific

Rest of the World (RoW)

• By Component
• By Organization Size
• By Deployment
• By Industry Vertical
• By Country – Brazil, Saudi Arabia, South Africa, U.A.E., and Other Countries