Global Call Center AI Market – Analysis and Forecast (2023-2030)

Industry Insights by Component (Solutions [Chatbot, Intelligent Virtual Assistant (IVA), Intelligent Interactive Voice Response (IVR) system], Services [Professional, Managed]), by Deployment (On-Premises, Cloud), by Vertical (BFSI, Retail and E-Commerce, Healthcare, Telecom, Media & Entertainment, Energy & Utilities, Oil & Gas, Government, Others), by Technology (Natural Language Processing, Machine Learning, Automatic Speech Recognition, Computer Vision, Video Recognition, Others)

Industry Overview

The Global Call Center AI Market is projected to reach USD 2,996.5 billion by 2030, registering a CAGR of 23.9% during the forecast period. Increasing customer engagement via social media platforms and growing data generation through the Internet of Things (IoT), social media, increase in demand for value-added customer support services in call centers, and advancements in imaging technologies, propelling the growth of the market.

Market Segmentation

Insight by Component

On the basis of components, the global call center AI market is categorized into solutions and services, wherein the solutions category held a larger share of the market in 2022.

Further, the solutions category is sub-segmented into the chatbot, intelligent virtual assistant (IVA), and intelligent interactive voice response (IVR) system. Of all, the chatbot category held the largest share in the market in 2020. The growth of this segment is attributed to the growing demand for chatbots in various industries such as telecom, media & entertainment, BFSI, retail & e-commerce, and telecom.

The service category is further sub-segmented into professional and managed.

Insight by Vertical

Based on vertical, the call center AI market is segmented into BFSI, retail and e-commerce, healthcare, telecom, media & entertainment, energy & utilities, oil & gas, government, and others. Among these segments, the BFSI category is expected to witness the fastest growth during the forecast period. The growth of this segment is attributed to the increasing demand for omnichannel experience for customers, enhanced customer satisfaction, and a decrease in training costs of banks and financial institutions.

Insight by Technology

Based on technology, the call center AI market is segmented into natural language processing, machine learning, automatic speech recognition, computer vision, video recognition, and others. Of all, the automatic speech recognition (ASR) category held the largest share of the call center AI market in 2020. The growth of this segment is attributed to the fact that automatic speech recognition helps in creating a more accurate customer database, which in turn, helps companies in forecasting customer behavior and achieving high customer satisfaction.

Call Center AI Market Report Coverage

Industry Dynamics

Growth Drivers

The global call center AI market has been driven by several key factors, predominantly the increasing number of call centers, rising focus on customer satisfaction, increase in demand for value-added customer support services in call centers, advancements in imaging technologies, and increasing adoption of AI solutions in various industries such as retail, BFSI, healthcare, and telecom for their call center related services.

Virtual agents: AI-powered virtual agents or chatbots can handle customer inquiries and provide assistance without human intervention. They can handle routine and repetitive tasks, freeing up human agents to focus on more complex issues.

Speech analytics: AI can analyze and interpret customer interactions, including phone calls and chat conversations, to extract valuable insights. This can help call centers to monitor agent performance, identify trends, and improve overall customer satisfaction.

Personalization: AI can analyze customer data to personalize interactions and provide tailored recommendations. This enables call centers to offer more personalized experiences, leading to increased customer satisfaction and loyalty.

Predictive analytics: AI algorithms can analyze historical data to predict customer behavior, such as churn likelihood or purchasing patterns. Call centers can use these insights to proactively address customer needs and offer targeted solutions.

Restraints

Unsupervised learning is hindering the growth of the call center AI market, globally.

Geography Insight

Geographically, North America has accounted for the largest share of the call center AI market, globally and is predicted to grow significantly during the forecast period. The growth of this market is attributed to the existence of a large number of established players in the U.S., the increasing number of investments related to the adoption of AI, and the increasing preference for automated work operations in call centers in the region. Moreover, Asia-Pacific is expected to witness the fastest growth during the forecast period due to the increasing IT investments in developing countries, such as China and India, and the presence of a large number of call centers in the region.

Competitive Insight

Some of the key players operating in the global call center AI market are Amazon Web Services Inc., Microsoft Corporation, Google LLC, International Business Machines Corporation, Oracle Corporation, Cogito Corporation, SmartAction LLC, Five9 Inc., Avaya Inc., NICE inContact, Talkdesk Inc., Zendesk Inc., Nuance Communications Inc., Haptik Inc., and SAP SE.

Forecast Parameters

- Identifying variables and establishing market impact.
- Establishing market trends regionally.
- Analyzing opportunities and market penetration rates by understanding product commercialization, regional expansion.
- Analyzing demand and supply trends and changes in industry dynamics to establish future growth.
- Analyzing sustainability strategies adhered by market participants in an attempt to determine future course of the market.
- Analyzing historical market trends and super-imposing them on the current and future variables to determine year-on-year trend.
- Understanding adoption, production, export, import and regulatory framework.

Data Validation

- Estimated and forecasted data was validated through industry experts.
- Apart from industry experts, data triangulation methods were used for validation.
- Bottom-up and top-down approach has been used for the estimation and forecast of market data, whereas the top-down approach was used for validation.
- Demand, as well as supply-side surveys, were conducted in order to understand the industry dynamics and data validation.

Primary Research

VynZ Research conducts extensive primary research to understand the market dynamics, validate market data and have key opinions from industry experts. The key profiles approached within the industry include CEO, CFO, CTO, President, Vice President, Product Managers, Regional Heads, and Others. Also, end-user surveys comprising consumers are also conducted to understand consumer behavior.

The Call Center AI Market report offers a comprehensive market segmentation analysis along with an estimation for the forecast period 2023–2030.

Segments Covered in the Report

• By Component
  • Solutions
    • Chatbot
    • Intelligent Virtual Assistant (IVA)
    • Intelligent Interactive Voice Response (IVR) System
  • Services
    • Professional
    • Managed
• By Deployment
  • On-Premises
  • Cloud-Based
• By Vertical
  • Banking, Financial Services, and Insurance (BFSI)
  • Retail and E-commerce
  • Healthcare
  • Telecom
  • Media and Entertainment
  • Energy & Utilities
  • Oil & Gas
  • Government
  • Others
• By Technology
  • Natural Language Processing
  • Machine Learning
  • Automatic Speech Recognition
  • Computer Vision
  • Video Recognition
  • Others

Region Covered in the Report

• North America
  • U.S.
  • Canada
  • Mexico
• Europe
  • Germany
  • U.K.
  • France
  • Italy
  • Spain
  • Russia
  • Rest of Europe
• Asia-Pacific (APAC)
  • China
  • Japan
  • India
  • South Korea
  • Rest of Asia-Pacific
• Rest of the World (RoW)
  • Brazil
  • Saudi Arabia
  • South Africa
  • U.A.E.
  • Other Countries

Source: VynZ Research

Source: VynZ Research

1.  Research Overview 

        1.1.  The Report Offers
        1.2.  Market Coverage
                1.2.1.  By Component
                1.2.2.  By Deployment
                1.2.3.  By Vertical
                1.2.4.  By Technology
                1.2.5.  By Region
        1.3.  Research Phases
        1.4.  Limitations
        1.5.  Market Size Estimations and Forecast
                1.5.1.  Data Sources
                        1.5.1.1.  Primary Research
                        1.5.1.2.  Secondary Research
                1.5.2.  Methodology
                        1.5.2.1.  Data Exploration
                        1.5.2.2.  Forecast Parameters
                        1.5.2.3.  Data Validation
                        1.5.2.4.  Assumptions
                1.5.3.  Study Period & Data Reporting Unit

2.  Executive Summary

3.  Market Definition

        3.1.  By Component
                3.1.1.  Solutions
                        3.1.1.1.  Chatbot
                        3.1.1.2.  Intelligent Virtual Assistant (IVA)
                        3.1.1.3.  Intelligent Interactive Voice Response (IVR) System
                3.1.2.  Services
                        3.1.2.1.  Professional
                        3.1.2.2.  Managed
        3.2.  By Deployment
                3.2.1.  On-Premises
                3.2.2.  Cloud-Based
        3.3.  By Vertical
                3.3.1.  Banking, Financial Services, and Insurance (BFSI)
                3.3.2.  Retail and E-commerce
                3.3.3.  Healthcare
                3.3.4.  Telecom
                3.3.5.  Media and Entertainment
                3.3.6.  Energy & Utilities
                3.3.7.  Oil & Gas
                3.3.8.  Government
                3.3.9.  Others
        3.4.  By Technology
                3.4.1.  Natural Language Processing 
                3.4.2.  Machine Learning 
                3.4.3.  Automatic Speech Recognition 
                3.4.4.  Computer Vision 
                3.4.5.  Video Recognition
                3.4.6.  Others

4.  Industry Overview

        4.1.  Industry Dynamics
                4.1.1.  Market Growth Drivers
                4.1.2.  Market Growth Restraints
                4.1.3.  Key Market Trends
                4.1.4.  Major Opportunities
        4.2.  Industry Ecosystem
                4.2.1.  Porter’s Five Forces Analysis
                4.2.2.  Recent Development Analysis
                4.2.3.  Value Chain Analysis
        4.3.  Competitive Insight
                4.3.1.  Competitive Position of Industry Players
                4.3.2.  Market Attractive Analysis
                4.3.3.  Market Share Analysis

5.  Global Market Estimate and Forecast

        5.1.  By Component
        5.2.  By Deployment
        5.3.  By Vertical
        5.4.  By Technology
        5.5.  By Region

6.  North America Market Estimate and Forecast

        6.1.  By Component
        6.2.  By Deployment
        6.3.  By Vertical
        6.4.  By Technology
        6.5.  By Country
                6.5.1.  U.S. Market Estimate and Forecast
                6.5.2.  Canada Market Estimate and Forecast
                6.5.3.  Mexico Market Estimate and Forecast

7.  Europe Market Estimate and Forecast

        7.1.  By Component
        7.2.  By Deployment
        7.3.  By Vertical
        7.4.  By Technology
        7.5.  By Country
                7.5.1.  Germany Market Estimate and Forecast
                7.5.2.  France Market Estimate and Forecast
                7.5.3.  U.K. Market Estimate and Forecast
                7.5.4.  Italy Market Estimate and Forecast
                7.5.5.  Russia Market Estimate and Forecast
                7.5.6.  Rest of Europe Market Estimate and Forecast

8.  Asia-Pacific Market Estimate and Forecast

        8.1.  By Component
        8.2.  By Deployment
        8.3.  By Vertical
        8.4.  By Technology
        8.5.  By Country 
                8.5.1.  China Market Estimate and Forecast
                8.5.2.  Japan Market Estimate and Forecast
                8.5.3.  India Market Estimate and Forecast
                8.5.4.  South Korea Market Estimate and Forecast
                8.5.5.  Australia Market Estimate and Forecast
                8.5.6.  Rest of Asia-Pacific Market Estimate and Forecast

9.  Rest of the World (RoW) Market Estimate and Forecast

        9.1.  By Component
        9.2.  By Deployment
        9.3.  By Vertical
        9.4.  By Technology
        9.5.  By Country
                9.5.1.  Brazil Market Estimate and Forecast
                9.5.2.  U.A.E. Market Estimate and Forecast
                9.5.3.  Saudi Arabia Market Estimate and Forecast
                9.5.4.  South Africa Market Estimate and Forecast
                9.5.5.  Turkey Market Estimate and Forecast
                9.5.6.  Other Countries Market Estimate and Forecast

10.  Company Profiles

        10.1.  Amazon Web Services Inc.
                10.1.1.  Snapshot
                10.1.2.  Overview
                10.1.3.  Offerings
                10.1.4.  Financial Insight
                10.1.5.  Recent Developments
        10.2.  Microsoft Corporation
                10.2.1.  Snapshot
                10.2.2.  Overview
                10.2.3.  Offerings
                10.2.4.  Financial Insight
                10.2.5.  Recent Developments
        10.3.  Google LLC
                10.3.1.  Snapshot
                10.3.2.  Overview
                10.3.3.  Offerings
                10.3.4.  Financial Insight
                10.3.5.  Recent Developments
        10.4.  International Business Machines Corporation
                10.4.1.  Snapshot
                10.4.2.  Overview
                10.4.3.  Offerings
                10.4.4.  Financial Insight
                10.4.5.  Recent Developments
        10.5.  Oracle Corporation
                10.5.1.  Snapshot
                10.5.2.  Overview
                10.5.3.  Offerings
                10.5.4.  Financial Insight
                10.5.5.  Recent Developments
        10.6.  Cogito Corporation
                10.6.1.  Snapshot
                10.6.2.  Overview
                10.6.3.  Offerings
                10.6.4.  Financial Insight
                10.6.5.  Recent Developments
        10.7.  SmartAction LLC
                10.7.1.  Snapshot
                10.7.2.  Overview
                10.7.3.  Offerings
                10.7.4.  Financial Insight
                10.7.5.  Recent Developments
        10.8.  Five9 Inc.
                10.8.1.  Snapshot
                10.8.2.  Overview
                10.8.3.  Offerings
                10.8.4.  Financial Insight
                10.8.5.  Recent Developments
        10.9.  Avaya Inc.
                10.9.1.  Snapshot
                10.9.2.  Overview
                10.9.3.  Offerings
                10.9.4.  Financial Insight
                10.9.5.  Recent Developments
        10.10.  NICE inContact
                10.10.1.  Snapshot
                10.10.2.  Overview
                10.10.3.  Offerings
                10.10.4.  Financial Insight
                10.10.5.  Recent Developments
        10.11.  Talkdesk Inc.
                10.11.1.  Snapshot
                10.11.2.  Overview
                10.11.3.  Offerings
                10.11.4.  Financial Insight
                10.11.5.  Recent Developments
        10.12.  Zendesk Inc.
                10.12.1.  Snapshot
                10.12.2.  Overview
                10.12.3.  Offerings
                10.12.4.  Financial Insight
                10.12.5.  Recent Developments
        10.13.  Nuance Communications Inc.
                10.13.1.  Snapshot
                10.13.2.  Overview
                10.13.3.  Offerings
                10.13.4.  Financial Insight
                10.13.5.  Recent Developments
        10.14.  Haptik Inc.
                10.14.1.  Snapshot
                10.14.2.  Overview
                10.14.3.  Offerings
                10.14.4.  Financial Insight
                10.14.5.  Recent Developments
        10.15.  SAP SE
                10.15.1.  Snapshot
                10.15.2.  Overview
                10.15.3.  Offerings
                10.15.4.  Financial Insight
                10.15.5.  Recent Developments

11.  Appendix

        11.1.  Exchange Rates
        11.2.  Abbreviations

List of Tables

Table 1  Sources
Table 2  Study Periods
Table 3  Data Reporting Unit
Table 4  Global Call Center AI Market Size, by Component, 2018 – 2022 (USD Billion)
Table 5  Global Call Center AI Market Size, by Component, 2023 – 2030 (USD Billion)
Table 6  Global Call Center AI Solutions Market Size, by Type, 2018 – 2022 (USD Billion)
Table 7  Global Call Center AI Solutions Market Size, by Type, 2023 – 2030 (USD Billion)
Table 8  Global Call Center AI Services Market Size, by Type, 2018 – 2022 (USD Billion)
Table 9  Global Call Center AI Services Market Size, by Type, 2023 – 2030 (USD Billion)
Table 10  Global Call Center AI Market Size, by Deployment, 2018 – 2022 (USD Billion)
Table 11  Global Call Center AI Market Size, by Deployment, 2023 – 2030 (USD Billion)
Table 12  Global Call Center AI Market Size, by Vertical, 2018 – 2022 (USD Billion)
Table 13  Global Call Center AI Market Size, by Vertical, 2023 – 2030 (USD Billion)
Table 14  Global Call Center AI Market Size, by Technology, 2018 – 2022 (USD Billion)
Table 15  Global Call Center AI Market Size, by Technology, 2023 – 2030 (USD Billion)
Table 16  Global Call Center AI Market Size, by Region, 2018 – 2022 (USD Billion)
Table 17  Global Call Center AI Market Size, by Region, 2023 – 2030 (USD Billion)
Table 18  North America Call Center AI Market Size, by Component, 2018 – 2022 (USD Billion)
Table 19  North America Call Center AI Market Size, by Component, 2023 – 2030 (USD Billion)
Table 20  North America Call Center AI Solutions Market Size, by Type, 2018 – 2022 (USD Billion)
Table 21  North America Call Center AI Solutions Market Size, by Type, 2023 – 2030 (USD Billion)
Table 22  North America Call Center AI Services Market Size, by Type, 2018 – 2022 (USD Billion)
Table 23  North America Call Center AI Services Market Size, by Type, 2023 – 2030 (USD Billion)
Table 24  North America Call Center AI Market Size, by Deployment, 2018 – 2022 (USD Billion)
Table 25  North America Call Center AI Market Size, by Deployment, 2023 – 2030 (USD Billion)
Table 26  North America Call Center AI Market Size, by Vertical, 2018 – 2022 (USD Billion)
Table 27  North America Call Center AI Market Size, by Vertical, 2023 – 2030 (USD Billion)
Table 28  North America Call Center AI Market Size, by Technology, 2018 – 2022 (USD Billion)
Table 29  North America Call Center AI Market Size, by Technology, 2023 – 2030 (USD Billion)
Table 30  North America Call Center AI Market Size, by Country, 2018 – 2022 (USD Billion)
Table 31  North America Call Center AI Market Size, by Country, 2023 – 2030 (USD Billion)
Table 32  Europe Call Center AI Market Size, by Component, 2018 – 2022 (USD Billion)
Table 33  Europe Call Center AI Market Size, by Component, 2023 – 2030 (USD Billion)
Table 34  Europe Call Center AI Solutions Market Size, by Type, 2018 – 2022 (USD Billion)
Table 35  Europe Call Center AI Solutions Market Size, by Type, 2023 – 2030 (USD Billion)
Table 36  Europe Call Center AI Services Market Size, by Type, 2018 – 2022 (USD Billion)
Table 37  Europe Call Center AI Services Market Size, by Type, 2023 – 2030 (USD Billion)
Table 38  Europe Call Center AI Market Size, by Deployment, 2018 – 2022 (USD Billion)
Table 39  Europe Call Center AI Market Size, by Deployment, 2023 – 2030 (USD Billion)
Table 40  Europe Call Center AI Market Size, by Vertical, 2018 – 2022 (USD Billion)
Table 41  Europe Call Center AI Market Size, by Vertical, 2023 – 2030 (USD Billion)
Table 42  Europe Call Center AI Market Size, by Technology, 2018 – 2022 (USD Billion)
Table 43  Europe Call Center AI Market Size, by Technology, 2023 – 2030 (USD Billion)
Table 44  Europe Call Center AI Market Size, by Country, 2018 – 2022 (USD Billion)
Table 45  Europe Call Center AI Market Size, by Country, 2023 – 2030 (USD Billion)
Table 46  Asia-Pacific Call Center AI Market Size, by Component, 2018 – 2022 (USD Billion)
Table 47  Asia-Pacific Call Center AI Market Size, by Component, 2023 – 2030 (USD Billion)
Table 48  Asia-Pacific Call Center AI Solutions Market Size, by Type, 2018 – 2022 (USD Billion)
Table 49  Asia-Pacific Call Center AI Solutions Market Size, by Type, 2023 – 2030 (USD Billion)
Table 50  Asia-Pacific Call Center AI Services Market Size, by Type, 2018 – 2022 (USD Billion)
Table 51  Asia-Pacific Call Center AI Services Market Size, by Type, 2023 – 2030 (USD Billion)
Table 52  Asia-Pacific Call Center AI Market Size, by Deployment, 2018 – 2022 (USD Billion)
Table 53  Asia-Pacific Call Center AI Market Size, by Deployment, 2023 – 2030 (USD Billion)
Table 54  Asia-Pacific Call Center AI Market Size, by Vertical, 2018 – 2022 (USD Billion)
Table 55  Asia-Pacific Call Center AI Market Size, by Vertical, 2023 – 2030 (USD Billion)
Table 56  Asia-Pacific Call Center AI Market Size, by Technology, 2018 – 2022 (USD Billion)
Table 57  Asia-Pacific Call Center AI Market Size, by Technology, 2023 – 2030 (USD Billion)
Table 58  Asia-Pacific Call Center AI Market Size, by Country, 2018 – 2022 (USD Billion)
Table 59  Asia-Pacific Call Center AI Market Size, by Country, 2023 – 2030 (USD Billion)
Table 60  RoW Call Center AI Market Size, by Component, 2018 – 2022 (USD Billion)
Table 61  RoW Call Center AI Market Size, by Component, 2023 – 2030 (USD Billion)
Table 62  RoW Call Center AI Solutions Market Size, by Type, 2018 – 2022 (USD Billion)
Table 63  RoW Call Center AI Solutions Market Size, by Type, 2023 – 2030 (USD Billion)
Table 64  RoW Call Center AI Services Market Size, by Type, 2018 – 2022 (USD Billion)
Table 65  RoW Call Center AI Services Market Size, by Type, 2023 – 2030 (USD Billion)
Table 66  RoW Call Center AI Market Size, by Deployment, 2018 – 2022 (USD Billion)
Table 67  RoW Call Center AI Market Size, by Deployment, 2023 – 2030 (USD Billion)
Table 68  RoW Call Center AI Market Size, by Vertical, 2018 – 2022 (USD Billion)
Table 69  RoW Call Center AI Market Size, by Vertical, 2023 – 2030 (USD Billion)
Table 70  RoW Call Center AI Market Size, by Technology, 2018 – 2022 (USD Billion)
Table 71  RoW Call Center AI Market Size, by Technology, 2023 – 2030 (USD Billion)
Table 72  RoW Call Center AI Market Size, by Country, 2018 – 2022 (USD Billion)
Table 73  RoW Call Center AI Market Size, by Country, 2023 – 2030 (USD Billion)
Table 74  Snapshot – Amazon Web Services Inc.
Table 75  Snapshot – Microsoft Corporation
Table 76  Snapshot – Google LLC
Table 77  Snapshot – International Business Machines Corporation
Table 78  Snapshot – Oracle Corporation
Table 79  Snapshot – Cogito Corporation
Table 80  Snapshot – SmartAction LLC
Table 81  Snapshot – Five9 Inc.
Table 82  Snapshot – Avaya Inc.
Table 83  Snapshot – NICE inContact
Table 84  Snapshot – Talkdesk Inc.
Table 85  Snapshot – Zendesk Inc.
Table 86  Snapshot – Nuance Communications Inc.
Table 87  Snapshot – Haptik Inc.
Table 88  Snapshot – SAP SE

List of Figures

Figure 1  Market Coverage
Figure 2  Research Phases
Figure 3  Secondary Components for Different Parameters
Figure 4  Methodology
Figure 5  Data Mining & Exploration
Figure 6  Data Triangulation
Figure 7  Assumptions for Market Estimation and Forecast
Figure 8  Market Synopsis
Figure 9  Global Call Center AI Market - Growth Drivers and Restraints
Figure 10  Competitive Benchmark
Figure 11  Global Call Center AI Market Highlight
Figure 12  Global Call Center AI Market Size, by Component, 2018 – 2030 (USD Billion)
Figure 13  Global Call Center AI Solutions Market Size, by Type, 2018 – 2030 (USD Billion)
Figure 14  Global Call Center AI Services Market Size, by Type, 2018 – 2030 (USD Billion)
Figure 15  Global Call Center AI Market Size, by Deployment, 2018 – 2030 (USD Billion)
Figure 16  Global Call Center AI Market Size, by Vertical, 2018 – 2030 (USD Billion)
Figure 17  Global Call Center AI Market Size, by Technology, 2018 – 2030 (USD Billion)
Figure 18  Global Call Center AI Market Size, by Region, 2018 – 2030 (USD Billion)
Figure 19  North America Call Center AI Market Highlight
Figure 20  North America Call Center AI Market Size, by Component, 2018 – 2030 (USD Billion)
Figure 21  North America Call Center AI Solutions Market Size, by Type, 2018 – 2030 (USD Billion)
Figure 22  North America Call Center AI Services Market Size, by Type, 2018 – 2030 (USD Billion)
Figure 23  North America Call Center AI Market Size, by Deployment, 2018 – 2030 (USD Billion)
Figure 24  North America Call Center AI Market Size, by Vertical, 2018 – 2030 (USD Billion)
Figure 25  North America Call Center AI Market Size, by Technology, 2018 – 2030 (USD Billion)
Figure 26  North America Call Center AI Market Size, by Country, 2018 – 2030 (USD Billion)
Figure 27  Europe Call Center AI Market Highlight
Figure 28  Europe Call Center AI Market Size, by Component, 2018 – 2030 (USD Billion)
Figure 29  Europe Call Center AI Solutions Market Size, by Type, 2018 – 2030 (USD Billion)
Figure 30  Europe Call Center AI Services Market Size, by Type, 2018 – 2030 (USD Billion)
Figure 31  Europe Call Center AI Market Size, by Deployment, 2018 – 2030 (USD Billion)
Figure 32  Europe Call Center AI Market Size, by Vertical, 2018 – 2030 (USD Billion)
Figure 33  Europe Call Center AI Market Size, by Technology, 2018 – 2030 (USD Billion)
Figure 34  Europe Call Center AI Market Size, by Country, 2018 – 2030 (USD Billion)
Figure 35  Asia-Pacific Call Center AI Market Highlight
Figure 36  Asia-Pacific Call Center AI Market Size, by Component, 2018 – 2030 (USD Billion)
Figure 37  Asia-Pacific Call Center AI Solutions Market Size, by Type, 2018 – 2030 (USD Billion)
Figure 38  Asia-Pacific Call Center AI Services Market Size, by Type, 2018 – 2030 (USD Billion)
Figure 39  Asia-Pacific Call Center AI Market Size, by Deployment, 2018 – 2030 (USD Billion)
Figure 40  Asia-Pacific Call Center AI Market Size, by Vertical, 2018 – 2030 (USD Billion)
Figure 41  Asia-Pacific Call Center AI Market Size, by Technology, 2018 – 2030 (USD Billion)
Figure 42  Asia-Pacific Call Center AI Market Size, by Country, 2018 – 2030 (USD Billion)
Figure 43  RoW Call Center AI Market Highlight
Figure 44  RoW Call Center AI Market Size, by Component, 2018 – 2030 (USD Billion)
Figure 45  RoW Call Center AI Solutions Market Size, by Type, 2018 – 2030 (USD Billion)
Figure 46  RoW Call Center AI Services Market Size, by Type, 2018 – 2030 (USD Billion)
Figure 47  RoW Call Center AI Market Size, by Deployment, 2018 – 2030 (USD Billion)
Figure 48  RoW Call Center AI Market Size, by Vertical, 2018 – 2030 (USD Billion)
Figure 49  RoW Call Center AI Market Size, by Technology, 2018 – 2030 (USD Billion)
Figure 50  RoW Call Center AI Market Size, by Country, 2018 – 2030 (USD Billion)