Press Releases

The retail automation market is anticipated to grow at an 11.5% CAGR during 2025-2030 owing to the revolutionization of retail operations. Factors attributing to the growth of the retail automation market include rising demand to optimize businesses by retailers and reducing operational costs, increased demand for fast and quality services and rising demand for retail automation solutions globally. The adoption of innovative technologies like artificial intelligence (AI), machine learning, digital traceability, and robotics will fuel the demand for the global retail automation market during 2025-2030. Moreover, the increased purchasing power of consumers and economic growth in developed economies will further propel the growth of the retail automation market. Point-of-sale (POS), ordering software, and inventory, which manages stock and sales levels automatically, are all examples of widespread retail automation. Retail activities like procurement, data aggregation, and order fulfillment can all be automated using such technologies. Supermarkets, hypermarkets, single-item stores, and gas stations are increasingly adopting retail automation systems. Furthermore, automation aids the business's agility and functionality, allowing them to respond to requests more correctly and effectively. Nevertheless, the increased usage of artificial intelligence and augmented reality will create opportunities for major industry players in the global retail automation market.

The retail automation market refers to the application of technology and automation solutions in the retail industry to streamline operations, enhance customer experience, and improve efficiency. It involves the use of various automated systems, software, and hardware devices to perform tasks that were traditionally carried out by humans.

Here are some key areas of retail automation:

Point of Sale (POS) Systems: These systems automate the checkout process, including barcode scanning, payment processing, and inventory management. They enable faster and more accurate transactions while providing real-time sales data.

Self-Checkout Systems: Self-checkout machines allow customers to scan and pay for their purchases without the assistance of a cashier. They reduce waiting times, increase convenience, and lower labor costs for retailers.

Automated Inventory Management: Retailers employ automated systems to track inventory levels, monitor stock movements, and streamline replenishment processes. This helps optimize inventory levels, reduce out-of-stock situations, and improve overall supply chain efficiency.

Robotic Process Automation (RPA): RPA involves the use of software robots or intelligent automation to automate repetitive tasks such as data entry, order processing, and customer inquiries. It frees up human resources for more strategic and customer-focused activities.

Electronic Shelf Labels (ESL): ESLs are digital price tags that replace traditional paper labels. They allow retailers to update prices, promotions, and product information centrally and in real-time, improving pricing accuracy and enabling dynamic pricing strategies.

Automated Fulfillment and Warehousing: This includes the use of robotics and automation in warehouse operations, such as automated picking systems, sorting systems, and robotic order fulfillment. These technologies increase speed, accuracy, and efficiency in order processing and fulfillment.

Customer Service Automation: Chatbots and virtual assistants are used to automate customer service interactions, provide product information, answer frequently asked questions, and assist with online purchases. They enhance customer support and engagement while reducing response times.

The retail automation market has witnessed significant growth due to several factors. Retailers are adopting automation technologies to cope with rising labor costs, improve operational efficiency, enhance customer experience, and stay competitive in the e-commerce era. Additionally, advancements in technologies such as artificial intelligence, machine learning, and Internet of Things (IoT) have expanded the possibilities for automation in the retail industry.

In May 2022, Diebold Nixdorf, a global pioneer in enabling linked commerce in the retail and banking industries, has expanded its strategic partnership with bp to offer a comprehensive solution that includes hardware, software, and managed services.

The COVID-19 outbreak has resulted in lockdown in various countries and has disrupted business operations. This has resulted in the adoption of intelligent solutions like retail automation by business organizations. Furthermore, it helps in finding solutions for challenges like safety concerns, sustained revenues, shortage of labor, and supply chain management.

Browse 53 market data Tables and 35 Figures spread through 250 Pages and in-depth TOC on " Retail Automation Market by Type (POS Terminal, Self-Checkout System, Interactive Kiosk, Camera, RFID and Barcode, Electronic Shelf Labels (ESL), Autonomous Storage and Retrieval System (ASRS), Automated Conveyor, and Warehouse Robotics), by Implementation (In-Store Premises and On-Warehouse), by End User (Hypermarkets, Supermarkets, Single-Item Stores (Apparel, Consumer Electronics, Gadgets, Quick-Service Restaurant, and Automotive), Fuel Stations, and Retail Pharmacies), and Region - Global Forecast to 2030"

By type, the camera segment is anticipated to have a high CAGR during the forecast period.

Based on type, the global retail automation market is segmented into POS terminal, self-checkout system, interactive kiosk, camera, RFID and barcode, electronic shelf labels (ESL), autonomous storage and retrieval system (ASRS), automated conveyor, and warehouse robotics. The camera segment is anticipated to have a high CAGR during the forecast period due to the increased security concerns about thefts, inventory loss, administrative errors, and other security issues.  The long-term benefits of investing in cameras as a retail solution include raising shop revenues, lowering retail losses, reducing thefts, assessing employee activities, as well as knowing consumer buying behavior.

Global Retail Automation Market Segmentation and Key Players

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“Asia-Pacific is anticipated to have significant growth during the forecast period 2025-2030.”

Asia-Pacific is anticipated to have significant growth during the forecast period owing to the rising development of supermarkets and hypermarkets in countries like China, India, and Japan and increased adoption of digitalization in the retail industry will envision the growth of the global retail automation market in Asia- Pacific region over the forecast period.

Some of the major players in the global retail automation market include Datalogic S.p.A., Diebold Nixdorf, Incorporated, ECR Software Corporation, NCR Payment Solutions, LLC, FUJITSU, Posiflex Technology, Inc., Toshiba Global Commerce Solutions, Honeywell International Inc, Zebra Technologies Corp., and KUKA AG.

Global Retail Automation Market Coverage

Type Insight and Forecast 2025-2030

• POS Terminal
• Self-Checkout System
• Interactive Kiosk
• Camera
• RFID and Barcode
• Electronic Shelf Labels (ESL)
• Autonomous Storage and Retrieval System (ASRS)
• Automated Conveyor
• Warehouse Robotics

Implementation Insight and Forecast 2025-2030

• In-Store Premises
• On-Warehouse

End User Insight and Forecast 2025-2030

• Hypermarkets
• Supermarkets
• Single-Item Stores
  • Apparel
  • Consumer Electronics
  • Gadgets
  • Quick-Service Restaurant
• Automotive
• Fuel Stations
• Retail Pharmacies

Geographical Segmentation

Retail Automation Market by Region

North America

• By Type
• By Implementation
• By End User
• By Country – U.S., Canada, and Mexico

Europe

• By Type
• By Implementation
• By End User
• By Country – Germany, U.K., France, Italy, Spain, Russia, and Rest of Europe

Asia-Pacific (APAC)

• By Type
• By Implementation
• By End User
• By Country – China, Japan, India, South Korea, and Rest of Asia-Pacific

Rest of the World (RoW)

• By Type
• By Implementation
• By End User
• By Country – Brazil, Saudi Arabia, South Africa, U.A.E., and Other Countries